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Adaptive Technology – Technical Support

Computer Support

  • Ai Squared are the developers of ZoomText, ZoomText Mac, ZoomText USB, ZoomText ImageReader, the ZoomText Large-Print Keyboard, ZoomText Express, and their mobile apps – ZoomReader and ZoomContacts.

    Contact Ai Squared Technical Su​pport at:

    130 Taconic Business Park Road
    Manchester Center, Vermont 05255
    Telephone: 802 362-3612
    Facsimile: 802 362-1670
    Support: (802) 362-3612 option #3

  • American Printing House for the Blind, Inc.are manufacturers/distributors of the Nearby Explorer, Nearby Explorer Android GPS app, Orion TI-84 Plus Talking Graphing Calculator, Bookport, Bookport Plus, Bookport DT, Braille Plus 18, Refreshabraille 18, Armadillo Army, maze game, Talking PC Maps,Book Wizard Producer, Book Wizard Reader, Learn Keys, Math Flash, Money Talks, Studio Recorder, Talking Typer and Talking Clock.

    Contact American Printing House for the Blind Technical support at:

    1839 Frankfort Avenue
    P.O. Box 6085
    Louisville, Kentucky 40206-0085
    Telephone: 502 895-2405
    Toll-free: 800 223-1839 (Canada and US)
    Facsimile: 502 899-2284

  • Duxbury Systems are developers of the Duxbury Braille Translator (DBT), MegaDots and NimPro 1.1.

    Contact Duxbury Systems Technical Support at:

    6 – 270 Littleton Road
    Theystford, MA 01886-3523
    Telephone: 978 692-3000
    Facsimile: 978 692-7912

  • Enabling Technologies are manufacturers of single-sided and double-sided embossers such as the Phoenix Braille Embosser, the Romeo Attaché, Romeo Attaché Pro, Romeo Pro 50, and the Romeo Pro-LE. Their double-sided embossers include the Juliet Classic, Juliet Pro, the ET and the Juliet Pro 60.

    Contact Enabling Technologies Technical Support at:

    1601 N.E. Braille Place
    Jensen Beach, Florida 34957
    Telephone: 772 225-3687
    Toll Free: 800 777-3687
    Facsimile: 772 225-3299 Toll Free Facsimile: 800 950-3687

  • Mozilla is the developer of Firefox – the internet web browser.

    Contact Mozilla Technical Support at:

    300 – 650 Castro Street
    Mountain View, CA, 94041-2021
    Telephone – Vancouver: XXX
    Telephone – Toronto: XXX

  • Freedom Scientific, developers, distributors or manufacturers of JAWS, Magic, Mellenium, NoteTaker Classic, NoteTaker General, Opal, Open Book, Pearl Camera/Scanner, PacMate, PacMate Braille Display, PlexTalk, Power Braille Displays, Sarah, TestTalker, Topaz, Type ‘n Speak, Type Light, VersaPoint Duo, WinDisc and Win.

    Contact Freedom Scientific Technical Support at:

    11800 31st Court North
    St. Petersburg, FL 33716-1805
    Telephone: 727-803-8000
    Toll-Free: 800 444-4443

    For support of all products, within the US or Canada: (727) 803-8600

    (Monday through Friday, 8:30 AM – 7:00 PM, Eastern Time.)

    For Technical Support Only outside the US or Canada, contact your local distributor.

    For International Service, contact your Authorized International Service Center.

    Search Freedom Scientific Knowledge Base by product type for additional support. This link will also take you to a page which offers a further link to report problems via an on-line form. Response from Freedom Scientific will come back to you through your e-mail client.

  • Owning any technology product can bring up a wide range of questions. HumanWare, Inc. has answers to the most common issues for any of their many products; BrailleNote Apex, BrailleNote mPower / Classic / PK, Brailliant BI, Brailliant and BrailleConnect, ClassMate Reader, HumanWare Communicator, HumanWare Companion, Intel® Reader, myReader2, SmartView 360, SmartView Graduate, SmartView Versa, SmartView Synergy, SmartView Xtend, Trekker and Maestro, Trekker Breeze, Victor Reader Classic, Victor Reader Stratus, Victor Reader Stream, Victor Reader Stream New Generation and ViewPlus.

    Contact Humanware Technical Support at: 1800 Michaud street

    Drummondville, Quebec J2C 7G7
    Telephone: 819 471-4818
    Toll free: 888 723-7273
    Facsimile: 819 471-4828

  • GW Micro are the developers of Window Eyes, GW Connect and GW SocialEyes.

    Contact GW Micro Technical Support at:

    725 Airport North Office Park
    Fort Wayne, Indiana 46825
    Telephone: 260 489-3671
    Facsimile: 260 489-2608

  • Kurzweil Educational Systems, Inc. is the developer of Kurzweil 1000, Kurzweil 3000 and Firefly.

    Contact Kurzweil Technical Support> Cambium Learning Technologies

    Kurzweil Educational Systems
    24 Prime Parkway
    Natick, MA 01760
    Toll Free: 800 894-5374

  • NV Access developed the NVDA free, open source screen reader.

    Contact NV Access at:
    19 Broadview Place
    Robina, Qld 4226
    Telephone: +61 7 5667 8372 Note business hours: UTC+10:00 Brisbane Australia)

  • serotek is the developer of System Access To Go and System Access.
    Contact serotek Technical Support at:

    Support: 650 249-1000